Archi Quote Compare

Privacy notice

Last updated: 07/10/2026

This notice explains what personal information Archi Quote Compare collects, how we use it, who we share it with and your rights. It applies to customers, professionals and anyone who visits our website.

1. Who we are

Archi Quote Compare is a trading name of Shoutify Limited, a company registered in England and Wales with company number 15853392. Our registered office is 124 City Road, London EC1V 2NX. We're the "controller" of your personal information, which means we decide how it's used.

For any privacy question or request, contact us at info@archiquotecompare.com.

2. What we collect

Everyone with an account

Customers

Professionals

Referrals

If you take part in our referral scheme: who you referred and, if you choose to be paid by bank transfer, your bank details, which we store encrypted.

Questions you ask our assistant

If you ask the assistant on our website a question, we keep the question (with email addresses, phone numbers, postcodes, links and long numbers removed), its answer and whether you found it helpful. If you ask to talk to our team, we pass the conversation and the contact details you give us to our support team.

When you use our website

Technical information such as your IP address, browser and device type, and the pages you use. We keep this to keep the service secure and working.

If you came to us from one of our adverts, we also keep which advert it was: the advertising platform, the campaign and advert named in the link, the click reference the platform adds to the link, the page you arrived on, and whether you accepted or declined advertising cookies. This is saved with your enquiry if you send one.

3. How we use it, and why we're allowed to

We use your information to:

We don't sell your personal information, and we don't use it to advertise other companies' products or services. Our advertising partners only receive what section 4 describes, and only if you accept advertising cookies.

4. Who we share it with

Professionals: professionals who offer the service you need see a summary of your enquiry and its approximate location. They're usually companies that work in your area, but our team may also offer your enquiry to companies in other areas. If you ask a professional for a quote from their public profile, that professional also sees the summary, even if they don't usually cover your service or area. When a professional shows interest in your enquiry, or our team passes it to them, they see the full details, your files and your name, phone number, email address and property address. You agree to this when you send the enquiry. We also send that professional your name, phone number, email address and the project's postcode by text or WhatsApp, so they can contact you quickly.

Professionals can connect their own business tools, such as a CRM or accounting app, to Archi Quote Compare. The details of an enquiry they've bought can then be copied into those tools. They're responsible for how they use them there.

Everyone: professionals' profiles, portfolios, reviews and badges are public. Anyone can see them on our website, and search engines such as Google may show them in their results. A professional's phone number, email address, website and street address are never shown publicly. Reviews show the reviewer's first name and the first letter of their last name, never their full name or contact details. Before we show a photo publicly (a professional's logo or portfolio, or a photo added to a review), we remove the hidden information stored in the file, such as the location where it was taken and details of the camera.

Customers: customers also see the details professionals share in messages and quotes.

Our service providers, who process information for us under contract:

Our advertising partners, only if you accept advertising cookies (section 7). They are the companies whose adverts we use, and only the ones named on the cookie bar at the time:

What they receive: that someone visited, which kind of page (for example a page about loft conversions), that an enquiry was started and that one was sent, the type of service it's for, the click reference their own advert added to the link, and the identifier in their cookie. When you send an enquiry, we also send Meta a coded (hashed) copy of your email address and phone number, together with your internet address and browser type, so it can match the enquiry to the advert; the code can't be turned back into your details by anyone who doesn't already have them. They never receive your name, address, the details of your project, your files or anything you wrote. Each partner uses this to report on our adverts and to show our adverts to people more likely to be interested, under its own privacy notice, which also explains how to object to it.

We also share information with:

Some of our providers and advertising partners, such as Stripe, Twilio, WhatsApp, Google, Meta, TikTok, Microsoft, our AI provider and our business tools, may process information outside the UK, for example in the USA. When they do, the transfer is protected by UK adequacy regulations or by contracts approved for this purpose.

When you look at a map on a lead or a project, your browser loads it from OpenStreetMap, which receives your internet address and the area shown. We don't send it anything else about you.

5. How long we keep it

6. Your rights

You have the right to:

To use any of these rights, contact us at info@archiquotecompare.com. We'll reply within one month. We may ask you to confirm who you are first.

If you're unhappy with how we've handled your information, please tell us. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

7. Cookies and your browser

We use cookies that are essential to run the website: to keep you signed in, to protect forms from being submitted by other websites, and to remember that you've agreed to our Terms of Use. These don't need your consent.

We also use advertising cookies from Meta (Facebook and Instagram), Google, TikTok and Microsoft, but only if you accept them. They tell us which of our adverts brought you here and whether you sent an enquiry, so we can see which adverts work and show our adverts to people more likely to be interested. Nothing is set until you say yes — "Accept" on the cookie bar, "OK" on the small strip on a phone, or "That's fine" on the optional question after you send an enquiry. Saying no, or making no choice, means we don't load them, and your choice never changes your enquiry or how professionals contact you.

You can change your choice at any time with "Cookie choices" at the bottom of this notice and of every page. Choosing no there deletes the advertising cookies we set and stops them being set again. Section 4 says what each partner receives, and section 5 how long the cookies last.

Separately, and without any cookie, we count how many people arrive from each of our adverts: when you land on a page from an advert's link, your browser tells our server the page, the advert's tags and whether you're on a phone, tablet or computer. We don't record your internet address, your browser, where you came from or anything about you, we keep only daily totals, and nothing is sent to the advertising companies. We do this because we have a legitimate interest in knowing which adverts bring visitors.

When you create an account or send an enquiry, we ask you to agree to our Terms of Use and to confirm you've read this notice. We keep a record of that agreement (the version you agreed to, the date and time, your browser type and a scrambled form of your internet address that can't be turned back into it), so we can show when it was given.

We also store some things in your browser so the site works as you'd expect, such as a project enquiry you haven't finished yet, your cookie choice, or your conversation with our assistant until you close the tab. You can clear these in your browser settings.

8. Children

Archi Quote Compare is for people aged 18 and over. We don't knowingly collect information about children.

9. Changes to this notice

We'll update this notice when we change how we use personal information. The date at the top shows when it last changed, and we'll tell account holders about important changes.